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Manage complex processes, messy data, massive volumes, disparate IT systems. Free up your most skilled humans to do the most human work – high-risk, high-impact and strategic work that disrupts markets and competition. Creating exceptional customer and employee experiences at the intersection of human and machine. Provide next-level care for customers of one of our leading customers, a major company innovating the automotive industry for dealers, buyers and sellers alike. The individuals we seek will be responsible for delivering exceptional service to customers...
Combining design thinking and data analytics, the company assists clients across industries in realizing their potential through improved and automated customer experiences. Sutherland offers customer-facing services, back-office solutions, and technology-enabled services to support the entire customer lifecycle. As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 35 years. As a Customer Service Representative, you will provide inbound customer care, primarily over the phone and email. You'll bring your expertise in streaming support to deliver exceptional customer service and solutions to resolve billing issues...
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Automate live chat sessions for support, sales and enterprise processes through dynamic UI and Natural Language Processing technologies. Reimagine your customer lifecycle and engage in never-before-considered ways. As employees work from home, hackers can compromise vulnerable personal networks & devices to steal data.
As your remote workforce scales with Sutherland Sentinel AI™, they can keep doing what they do best, and you can feel confident knowing that your business is fully audit-compliant. Sutherland Sentinel AI™ is an advanced solution comprised of multiple layers of AI-driven security which can be consumed in a single non-invasive application without disrupting your underlying technology infrastructure. Designed for CIOs, Sutherland Sentinel AI™ is a suite of cost-effective remote workforce tools, that are bandwidth-friendly and easy for infosec professionals to deploy on a global scale. Demonstrated analytical skills to review financial data and produce reports and statements that meet company standards. Strong customer service orientation as demonstrated in previous relevant roles. Knowledge/experience in the application of generally accepted accounting principles.
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Project a professional company image through email interaction. Prioritize tasks and collaborate with other teams when needed. Related to back-office activities. AI-driven real-time webcam image analysis that instantly detects anomalies such as unauthorized people and devices. Perform advanced facial and object recognition, so any obscure objects or people will be detected and flagged.
In the role of an Entry Level Technical Support Specialist, you will touch all aspects of technical support from troubleshooting to escalation of complex issues. Excellent verbal and written communication skills; proficient... Proactively process, expedite and follow-up on orders in an accurate, timely and professional manner. Manage, coordinate and integrate all Customer Care activities to ensure customer satisfaction; Maintain and tenaciously defend existing accounts from... As businesses support their remote workforces, leaders are exploring how to better use technology to provide higher-value work for their employees. Compatible with enterprise-grade platforms, deploy Sutherland Sentinel AI™ within our network or yours.
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Access customer databases, knowledge resources and technical applications to determine root causes and resolutions. Take advantage of Sutherland's digital solutions and make mortgage processing intelligent and agile. If you’re a military spouse, remote work can be a great way to sustain your career. Explore these MSEP employers offering remote jobs for military spouses. Explore FlexJobs’ annual Top 100 Companies list! Find companies offering the most remote jobs and research the fastest-growing career fields for remote work.
With deep experience across industries and geographies, we help people across the globe find work that provides you the flexibility you want and the benefits you need. Develops an ongoing roadmap that continually iterates, tests, and improves our website. Maintains and grows the website to educate prospects, increase conversions, and improve the customer experience. Works cross-functionality and hands-on to manage... Assist company as a support by e-mail and via a messaging system, exclusively in writing, without calls.Handling incoming customer contacts via email.Upsell product, content and features.Assist customers with resolving any issue.
Sutherland Work From Home Jobs 2022
Securely, the most comprehensive remote worker security platform on the market. With Prodigy, focus on insights and outcomes to redesign complex business processes. The industry's most modern revenue accounting platform transforms your finance function into a more lean and agile unit. This data extraction platform integrates effortlessly with RPA and all your applications to serve up the highest possible STP rates. Our workforce has thrived in an environment of diversity of thought, experience and background.
Job seekers with foreign language skills are in high demand! Check out these 20 companies with remote jobs for Spanish speakers. Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions.
Place follow-up calls to customers to ensure their needs are met in an efficient manner. We include these past jobs as a way for you to explore what kinds of remote and flexible jobs Sutherland has hired for in the past and might be likely to hire for again in the future. For many, working from home has become the new normal. However, as more organizations adopt a modern approach to working remotely, security threats increase. And for businesses involved in the transaction of highly confidential and sensitive data, security is business-critical. The need for a solution that ensures private information remains secure when employees work from home is more important than ever.
Deliver exceptional service and solutions to customers calling in with questions related to billing, products/services and problems/issues. You'll work with top technologies and systems while having a dedicated team of leaders and peers to support you. We help customers across industries from financial services to healthcare achieve greater agility through improved, automated customer experiences.
Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex... Seeking an attentive and analytical person to join us as a Lead-Software Development for the Automation projects and will be responsible to deliver the automations that included the development of software, testing & deployment. Meet Sutherland Sentinel AI™. The most comprehensive remote worker security suite on the market. It is a permanent work from home with desktop will given by the company post .selection . This job was blended the mixture of mails voice, chat support voice /30% non voice .
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